Royal Bride stands for premium quality of all its products so we take special care that every dress is made perfectly. We supervise and monitor every step of the production process in detail. If you are not satisfied with the dress, you can return it at no cost!
You can return your Royal Bride wedding dress within 30 days of shipping. The wedding dress needs to be unworn and unwashed with its original packaging.
Return policy process:
• Inside your package you can find the return policy form with the pre-addressed label for return. Please fill out the form and pack the dress in the original packaging, with the label on top of the box.
• Drop off the box in any DHL location free of charge. (To find your nearest DHL office, click HERE )
• Following the return and check out process of the wedding dress, your money will be refunded by the same payment method. Please allow two billing cycles to pass for the payment to appear on your statement.